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Product Reviews

Bitdefender BOX Review: The Little White Box You Didn’t Know You Needed

As parents raising kids in a world of mobile devices, streaming televisions, and frequent Internet usage, it’s important to take a close look at internet safety.

Whether you work from home, do online banking, allow your kids to play online, or just use the Internet to access email, it is imperative to know your home network is secure.

Our family relies on the Internet for nearly every daily task from sending money, booking doctor appointments, and of course planning all our travel. All things I would like to think are kept private on our network.

When I heard about the Bitdefender BOX, I started to wonder how secure our Internet connection really was. So I decided to find out if installing a Bitdefender BOX could protect our online interactions at home and on the go. Here’s the surprising results I discovered.


What Is It?

The Bitdefender BOX is a small sleek, futuristic white box that hooks up to your network router. Its job is to provide an Internet connection completely free of malware and phishing attempts. If you have ever opened a suspicious attachment or downloaded free movies, you have likely encountered malware (any software that is malicious, intending to harm your computer).

Basically, this tiny box protects you from the bad guys trying to break into your computer and steal or destroy your digital life. It protects not only your computers (whether they are PCs or Macs), but all devices that connect via Wi-Fi, which in our house includes iPhones, iPads, television, a gaming system and even our doorbell. If you don’t have an existing router you can also use the Bitdefender BOX to create your own private Wi-Fi network.

One of the coolest aspects of the Bitdefender BOX is that it not only protects and monitors all electronic gadgets connected to your home network, but also your mobile devices on any Wi-Fi or 3G/4G network while you are on the go. That’s right - all your communications can continue to be encrypted and scanned for threats even when you aren’t home.

I also particularly liked being able to monitor the devices left at home, even if we’re travelling to a far-off destination. We often don’t travel with our laptops, so it’s good to know they are protected while we’re away.

Installation of the Bitdefender BOX was easy. In less than 10 minutes, I was able to connect the BOX to my existing Internet router via an included Ethernet cable and my existing Wi-Fi connection. There was a small glitch due to the fact that one of our Internet provider settings needed to be disabled to provide the Bitdefender BOX with the access it needed. I phoned the Bitdefender customer service line and in less than 2 minutes was given step-by-step instructions. After making one small change, the light on the Bitdefender BOX turned blue meaning it was working.


How Much Does It Cost?

The Bitdefender BOX regularly retails for $199 dollars including one year of service valued at $99. Right now for a limited time, it’s discounted to $99. After the first year, there is an annual subscription fee of $99 which protects an unlimited number of devices. The upside is no other anti-virus or security programs are needed for any of your devices once they have been connected to the Bitdefender BOX. With that in mind, it’s excellent value.


The Good

After testing out the Bitdefender BOX at home, here are the features that impressed me.

Small and stylish

Next to our giant eyesore of a router, the design of this BOX really shines. No one will notice it unless you want to show it off.

Free efficient customer support 

Calling Bitdefender resulted in an immediate solution. Email support is available for those who prefer not to talk on the phone. The agent I spoke to was polite and extremely knowledgeable.

Easy-to-use mobile app

There’s nothing worse than having to lug around a computer to do basic online tasks. The Bitdefender BOX app (iOS, Android) helps me monitor our electronics when I’m at home or away. I particularly love that I can easily monitor my kids’ online vulnerabilities when they are at home (even with a babysitter) via the app.

No cost for extra devices

Who doesn’t love to save money? The included subscription provides protection for unlimited devices meaning we don’t need to decide if our Wi-Fi-enabled door lock, baby monitor or computer needs protection over another electronic device.


The Bad

While the Bitdefender BOX is an innovative and valuable product, it’s has a couple weaknesses.

Short cords

The minute I opened the box, I noticed how short the power cord was. I like to hide unseemly cables, and connecting the Bitdefender BOX meant using an extension cord. I didn’t want to move our existing router directly next to a power outlet (for a stronger Wi-Fi signal), but the Ethernet cable connecting the BOX and router was also unforgivingly short.

Resetting Wi-Fi enabled devices

When I initially installed the Bitdefender BOX, each Wi-Fi-enabled device needed to be reset (by turning the Wi-Fi connection off and back on) before the Bitdefender BOX could locate them. While this was a quick process for iPads, phones and computers, it was annoying to have to do this with our baby monitor, doorbell, and gaming systems.

Hard to know if it’s working

At first, it is hard to know if the Bitdefender BOX is working. But give it a few hours and you will start to receive notifications telling you when a dangerous website or unsecure download was blocked. 


Is Bitdefender BOX Worth It?

In my opinion, yes. Especially if you aren’t running any other online security systems or software. Consider how much time and money could be lost if your Internet banking login details are stolen. Or what about the effect of your children accidently accessing unsuitable videos. Over the last few days, I have been shocked at some of the notifications I have received. I initially expected I would need to open suspicious websites to test whether the Bitdefender BOX was working. What I didn’t expect is how many other websites and spam emails would get caught from our normal Internet usage. 

Security notifications on the Bitdefender BOX app


The Bottom Line

Is the Bitdefender BOX a necessity for your home? If you aren’t running anti-virus software or, like me, have kids, a fridge, and even a doorbell that are accessing your Wi-Fi network, then yes. It offers priceless peace of mind in an increasingly complex world. I have received a few notifications on my phone triggered by my kids’ iPads which has allowed me to teach them why a particular website isn’t trustworthy and how to be safe on the Internet. 

Price: USD$199 (Discounted to $99 for a limited time)

Where to buy: www.bitdefender.com

This is a sponsored conversation written by me on behalf of Bitdefender. The opinions and text are all mine.

Here's what you have to say...

"I respond to every comment by private email. So please leave me comments, I love chatting to you" -
Posted by Char on
I do so much work on my laptops so this would be perfect for me! Thank you :)
Posted by Dolores Miranda on
I want to go back to Florida!!
Posted by laura stewart on
i would love to go to Devon x
Posted by Jorge Granados on
Amazing features! Looks promising!
Posted by Susan Smith on
Would love to travel to Arizona, but going to Bulgaria instead
Posted by Wayne Couzens on
I would love to fishing up in Haida Gwaii, for salmon and halibut
Posted by Tim Cross on
I would love to just go to the beach and not have to worry about if my network and devices are secure
Posted by Kenneth Cutcher on
This would be great for the kids downloading malicious things
Posted by Wanda Bergman on
I would love to travel to Las Vegas.
Posted by Horace on
To the beach
Posted by Mark Dwyer on
Business travel and stop-overs.
Posted by David Medlin on
I would love to take my wife to Orange County, CA for a much-needed getaway.
Posted by John Sweeney on
england
Posted by jane ann bucknot on
interesting!
Posted by Rajeeva on
this will be handy to me.
Posted by Ecz on
I'd love to visita Australia or California
Posted by Jodi Kershuk on
We would love to travel to Colorado this summer.
Posted by Christopher King on
Bitdefender BOX,
I do salute you.
My tech unshackled?
Protection! So true.
Posted by Luiz Fernando on
Where I live, there is a lot of power outage. This amazing handset could save me, save to say my smart TV, computer, smartphone while in power charging. I want one.
Posted by Matt Baker on
Iceland for me - always been a dream!
Posted by Adarsh Verma on
mountains
Posted by Rachel Butterworth on
I would love to go to Canada, or Alaska. I like the cold.
Posted by Cylina Williams on
I want to go anywhere near a beach
Posted by sandra on
i would love to go to hawaii
Posted by sandra on
i would love to go to hawaii
Posted by sandra on
i would love to go to hawaii
Posted by Nancy Schools on
No plans for the summer but I would love to go to Hawaii.
Posted by Roy F. on
I would like to go to Solvang.
Posted by Reyan Siddiqui on
Wish to win
Posted by tyler m. on
This device is beautiful by design and all of my friends with the Geek Squad love it. I would love to win this so i can have that kind of security in my own home.
Posted by Ricardo Pereira on
Very cool
Posted by Tammy Kennedy on
my dream vacation is Hawaii, but i know thats just a dream
we live in florida our families live in ohio/michigan so thats the only place we ever get to visit
Posted by Sara Muzzatti on
Sticking to the beach
Posted by Sheri Darby on
We will be on the south coast
Posted by Aaron Humphrey on
Would love to go to Daytona Beach this summer.
Posted by Dawn ganey on
I want to visit local beaches & parks.
Posted by Allan Wilson on
The French Pyrenees & Andorra
Posted by Julia Mason on
I wish to Travel to New Zealand!
Posted by ddeahl on
I could use one of these
Posted by Kiraly on
I want to go interstate and visit Melbourne so hopefully I'll be able to fill this dream!
Posted by Tyler LeFevre on
Virginia
Posted by Mona LeFevre on
I would like to go to Alaska.
Posted by Teryn LeFevre on
I think Arizona would be cool to visit.
Posted by Renee on
I would like to visit my family in Geraldton as it has been over 2yrs since I last saw them
Posted by Teena Kewus on
I would love to go to the Maldives and swim in the clear ocean without fear :)
Posted by Heather on
I'd love to go to the beach while it's still hot. I love the ocean.
Posted by donna l jones on
newzealand
Posted by Lauren Old on
I'd like to go to Greece
Posted by Collette Mackey on
Would love to travel round the uk to photograph ancient sites of wonder at sunset
Posted by Lyndsey Bruce on
I'd love to go to Florida
Posted by Robin on
I would like to travel to Germany.
Posted by Connie Merritt on
I want to go to Florida to see my grandchildren.
Posted by Shakeia Rieux on
I would love to go to the Bahamas
Posted by Ian Campbell on
I love to holiday in Majorca, and stay in a nice villa inland. Utterly stunning views, and a tranquil retreat from today's rather hectic world. Love it!
Posted by liz ferguson on
spain to visit relatives xx
Posted by Allyson becker on
I want to travel anywhere! Europe, Orlando, San Antonio, or absolutely anywhere!
Posted by Rob Hestar on
Key largo :)
Posted by rosemary on
wow
Posted by Chris Fletcher on
I'm travelling to Nepal, via India which I am very happy about!
Posted by Michael Woods on
To the coast of Maine
Posted by Laura on
I would have LOVED to travel to Australia and New Zealand. We're staying close to home this year though.
Posted by Stephen Little on
Cornwall for me!
Posted by Shawna on
I want to travel to Alaska this Summer.
Posted by Tamara Foster on
Lanzarote
Posted by Kim Styles on
Australia to visit relatives
Posted by cindy Peterson on
Seychelles would be a dream vacation.
Posted by Julie Lundstrom on
This looks so cool and would give me some relief on keeping my kids safe.
Posted by Diana Cote on
I would love to travel to Japan.
Posted by Brandon Sparks on
I really want to go to England...
Posted by Natalie Gillham on
I'd love to go to Italy to visit relatives I haven't seen for over 20 years.
Posted by AEKZ2 on
I would like to travel to Hawaii
Posted by Corey Olomon on
I wish I could go to Tahiti.
Posted by Tosha H on
I'd like to go anywhere at all but especially the Pacific Northwest, I love the scenery there!
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